Entries in E-philanthropy (3)

Online fundraising tips

This week's Carnival of Nonprofit Consultants offer practical, and realistic, tips for small and medium-sized organizations interested in online fundraising.

Posted on Tuesday, June 3, 2008 at 09:20AM by Registered CommenterSherri Garrity in | CommentsPost a Comment | EmailEmail | PrintPrint

Doing more with less

In the marketing world the saying goes it takes an average of seven contacts before a consumer takes action and is ready to buy, not dissimilar from the cultivation numbers in fundraising (another parallel between the business of selling and the softer selling in the non-profit world). This doesn't necessarily mean you need to do more, you may just need to do better with less. Here are seven suggestions on making the most of what you have.

  1. Email works - If you're not using an e-newsletter or other email tool to cultivate donors and communicate with your members, you should be. Read more at Despite newer technologies, email is number one.  There is a place for both online communications and print materials. Use your e-newsletter and email list to communicate time sensitive information, to let supporters know a direct mail appeal is coming, and to reinforce the messages in your other materials, for example, content on your website, testimonial stories in your current print newsletter, etc.
  2. Website - The website is the place to highlight current campaigns, post inspiring stories, encourage online donations and give readers the self-serve option to choose the information they want. Use your website to feature current articles in your print newsletter or annual report and to expand upon stories in your direct mail piece. Add a sign up box to collect email addresses for your e-newsletter. Sign up forms should be prominently on your website, reinforced in all of your print materials, and collected anywhere you are recording data, e.g. membership renewals, program enrolment etc.
  3. Direct mail works - And studies show it works better if you mention your direct mail appeal in your email communication beforehand.
  4. Information materials - Admittedly most budgets don't allow to reprint or update all materials every time a new campaign or initiative is launched. One way around this is to start with a standard format and look that can be carried through all materials. This way, adding a one page or simple folded panel doesn't need to break the bank.
  5. Business card and email signature - The business card and your email signature are communications tools. Make sure your website address and one sentence or less appeal is on yours. If you have an e-newsletter, put the link of your sign up form into your email signature.
  6. Stationery - Although not the most glamorous, your letterhead, envelopes, receipts and other stationery items may be seen more often than any other material you produce. Make sure yours are current, include your pertinent coordinates and website, and look similar to your other materials. Add your current campaign theme or other tag.
  7. Personal stories work - Gather the wonderful testimonials and personal stories collected from staff and board members. Use them on your website, in your print newsletter, in direct mail, in your brochures, in your annual report and speaking presentations, and in your e-newsletters.

And last but not least, promote your promotions internally. Even in the smallest of organizations, staff who aren't directly involved in communications or fundraising may not be aware of the current materials and messages. Post them, circulate them, ask for feedback on them. The more people who can explain and advance the cause of your organization, in a consistent voice, the stronger you will be.

High tech, high touch - the power of blogs

If you're looking for a way to engage your audiences, reach thousands of people, promote your vision in an interactive way, and do so quickly and inexpensively, the blog is an incredibly powerful communications tool. Non-profit organizations and individuals are beginning to use them for mission driven and philanthropic pursuits.

whitedog1129760868_0f7a1921e0_o.jpgSara Harley of The Barking Biscuit and three entrepreneurial friends in Ontario joined talent and forces to form the PAWS for Charity project to raise money for the Canadian Cancer Society. Their blog launched earlier this year complements promotions in their own businesses (check out the Pink Ribbon Chilly Dog Sweater from Chilly Dog shown here as an example). Like many who blog, Sara had no prior experience and underestimated the reach it would have. The last 100 visitors to the site were from North America, UK, Europe and as far away as the United Arab Emirates. The success of the blog prompted her to start one for her own business.

As more and more people link to their site, news of their efforts has spread. The project was recently highlighted in the grassroots Women Can Do Anything blog, another testament to using technology to unite people of common interests. The WCDA motto of Dream. Believe. Achieve. is a great motto for us all.

Let me confess, I hardly knew what a blog was until I discovered some I liked last year. Generally I avoid technology whenever possible. My VCR would blink 12 if I didn't have a more vigilant spouse. However I soon became convinced by others' experiences. Being a communicator, I am curious by nature, and also looking for new alternatives. If you're wondering what blogs can do and aren't sure of the advantages, consider these benefits:

  • they can bring your organization's brand and mission to life in a more intimate and interactive way
  • they allow the personality of the writer to shine through in a way your other materials can't
  • they can be created and managed at low cost and don't require a lot of technical knowledge
  • they are immediate - you can write and post your article in minutes
  • they allow you to interact with readers, and your network grows exponentially
  • they can be integrated with and complement your existing website or other materials
  • they allow you to reach hundreds and thousands of people on an ongoing basis!

Interview with Red River College President Jeff Zabudsky

jz.jpg Jeff Zabudsky started his own blog shortly after becoming president of Red River College in Winnipeg, Manitoba, Canada. As a former journalist, and president of a college known for its applied technology and communications programs, using the power of the web was a good fit for Jeff as well as the college. Jeff posted this week's blog, and conducted this interview while travelling on vacation. Here's what Jeff had to say:

What’s the biggest advantage to blogging?

One of the biggest advantages for me has been my use of the blog as a knowledge management tool. Once I post a story it is readily available online for me to go back to if I need a statistic, remember a name, etc. This has been tremendously useful for me when I need to write, for instance, a report to my Board of Governors about my activities or prepare other types of documents. Of course, the ability to access the blog from anywhere is also incredibly convenient.

What was your objective in starting the blog?

As a president, I have made it a priority to create as many opportunities to communicate with staff and students as possible. I thought the blog was just another great way to create a line of communication. Also, I think it's just a great way to celebrate success in our college and to commend people for their efforts.

What prior experience did you have in blogging?

I had no specific previous experience directly with blogging but my previous career was as a broadcast journalist and I was also involved with Web-based distance education so those two things made it natural for me to consider blogging.

What feedback have you had?

It now seems to be growing as more people find the blog. The feedback I have received from staff has been very positive. You'll notice the comments function on the blog has seen limited activity but there is some.

Do you track your traffic?

Yes, I do track traffic regularly. As you might expect, most of the hits come from the college - but I do receive visits from places throughout Manitoba and other parts of the world. I'm receiving about 50 unique visits a day. At one point my blog was listed in a President's who Blog story (see July 1, 2007 entry) and as a result my hits were in the hundreds per day for a few days from all over the world.

Do you promote your blog in your email signature, business cards etc.?

Yes, I promote the blog in my email signature and in my next printing of my business card I will include the link.

Would you recommend it to other educational institutions and non-profits?

I would definitely recommend it to others. You don't understand how powerful it can be until you start to use it. Others will discover opportunities in the blog that might be unique to their organization.

Are you inspired yet?

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The possibilities are endless, and exciting. Here are some potential uses:

  • communicating activity on a special initiative or project like a relocation, strategic plan or reorganization
  • positioning a fundraising campaign chair and leadership in the community
  • reporting on campaign progress and thanking your donors
  • giving donors another opportunity to connect with you - invite them to post on what giving to your organization means to them
  • noting achievements of your organization, staff, and volunteers
  • supporting advocacy and government relations activities

If you read any great blogs let me know. Happy Labour Day!